F.A.Q.
At BooYaa Golf, we are dedicated to enhancing your golfing experience with our innovative products and exceptional customer service.
Whether you have questions about our apparel, need assistance with your order, or want tips for improving your game, we're here to help!
Our team is committed to providing timely responses and ensuring you have all the information you need to make the most of your golfing journey. If you don't find the answers you're looking for, feel free to reach out to us directly through our contact page.
How Long Does An Order Take To Arrive?
Orders normally arrive within 2-4 days of shipping depending on the shipping option chosen. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.
How Do I Set Up A Subscription Order?
We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
How To Return My Items?
To return an order, just log into your BooYaa account and follow the return process. If you need assistance, feel free to email us at shipping@booyaagolf.com with your order number and request. Please remember that we have a 30-day return policy, and items must be in their original packaging.
RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@booyaagolf.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@booyaagolf.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@booyaagolf.com.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your BooYaa Golf apparel, you may return it within 30 days for a full refund or exchange, provided it is in new condition and unworn.
Do you offer a size guide?
Absolutely! A detailed size guide is available on our website to help you find the perfect fit. Our apparel is designed with a modern, athletic cut to ensure both comfort and style.
Our sizes for men range
from XS to 4XL.
https://www.booyaagolf.co.za/pages/shirt-size-chart
BooYaa Golfer Shirt Size Chart (CM) |
||||||||
SIZES | XS | S | M | L | XL | XXL | 3XL | 4XL |
SHOULDER WIDTH (D) | 45 | 47 | 49 | 51 | 53 | 55 | 57 | 59 |
SHIRT LENGTH (A) | 67 | 69.5 | 72 | 74.5 | 77 | 79.5 | 82 | 84.5 |
1/2 CHEST (B) | 51 | 53.5 | 56 | 58.5 | 61 | 63.5 | 66 | 68.5 |
SLEEVE LENGTH (F) | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 |
BooYaa Ladies Golfer Shirt Size Chart (CM) |
|||||
SIZES | XS | S | M | L | XL |
SHOULDER WIDTH (D) | 37 | 39 | 41 | 44 | 47 |
SHIRT LENGTH (A) | 56 | 58 | 61 | 63 | 66 |
1/2 CHEST (B) | 41 | 43 | 45 | 48 | 51 |
SLEEVE LENGTH (F) | 16 | 17 | 18 | 19 | 20 |
BooYaa Kiddies Golfer Shirt Size Chart (CM) |
||||
SIZES | 8 | 10 | 12 | 14 |
SHIRT LENGTH (A) | 54 | 58 | 62 | 66 |
1/2 CHEST (B) | 42 | 44 | 46 | 48 |
SLEEVE LENGTH (F) | 17 | 18 | 19 | 20 |
Men Shorts Pants Sizes (CM) | ||||||
Sizes | 30 | 32 | 34 | 36 | 38 | 40 |
Waist | 78.5 | 83.5 | 88.5 | 93.5 | 98.5 | 103.5 |
Hips | 98.5 | 103.5 | 108.5 | 113.5 | 118.5 | 123.5 |
Legs opening | 63.2 | 65.8 | 68.4 | 71 | 73.6 | 76 |
Bottom width | 47.9 | 50.7 | 53.1 | 55.5 | 57.9 | 60.3 |
Front gear | 26.3 | 27.3 | 28.3 | 29.3 | 30.3 | 31.3 |
Rear gear | 38 | 39 | 40 | 41 | 42 | 43 |
Shorts Length | 49.5 | 50.5 | 51.2 | 52.5 | 53.5 | 54.5 |
Which Payment Methods Do You Accept?
BooYaa Golf accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout via Payfast or Yoco
• Apple Pay, Google Pay, Samsung Pay
• PayFlex - Pay for it in either 4 interest-free payments over 6 weeks OR 3 interest-free payments over 3 paydays.
Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area. All information will also be sent to your email address provided.
What makes BooYaa Golf apparel a premium product?
BooYaa Golf apparel is crafted from the highest quality materials, ensuring durability, comfort, and performance on the course. Our fabrics undergo rigorous testing to ensure breathability, moisture-wicking, and flexibility, allowing you to play your best while looking sharp.
Why is BooYaa Golf apparel priced higher than some competitors?
Our pricing reflects the superior quality and craftsmanship that is applied to each piece of apparel. We place a premium on top-tier materials and sustainable manufacturing practices to guarantee that your investment in our products results in ROI with long-lasting wear and exceptional performance.
What materials are used in BooYaa Golf apparel?
We use a variety of premium materials, including advanced moisture-wicking fabrics, lightweight performance blends, and eco-friendly textiles. Each material is chosen for its ability to enhance your golfing experience, providing comfort and functionality.
How should I care for my BooYaa Golf apparel?
To maintain the quality of your BooYaa Golf apparel, we recommend washing in cold water with similar colours and avoiding fabric softeners. Hang or lay flat to dry to preserve the integrity of the
materials. Always refer to the care label for specific instructions.
Can I find BooYaa Golf apparel in local stores?
We sell our premium golf apparel online and in our store, but we also partner with select retailers. Click through to our website for updates on retail partnerships or to find our latest collections.
Do you have a loyalty program?
Yes! We value our customers and offer a loyalty program: BOOYAA BUCKS.
This program rewards you with points on every purchase, for referrals, and social media engagement. BooYaa Bucks can be redeemed for discounts on future purchases.
How can I stay updated on new products and promotions?
To stay in the loop, sign up for our newsletter and follow us on social media. We regularly share updates on new collections, exclusive promotions, and golf tips to enhance your game!
For any further questions
Feel free to reach out
We’re here to help you elevate your golfing experience with BooYaa Golf apparel!